Faced with the challenge of tinnitus, a hearing condition with no definitive solution, a recent study explores the use of a chatbot for online cognitive behavioral therapy (CBT). This research compares the effectiveness of two innovative treatment methods in 30 adults with tinnitus: a mobile chatbot application and a combination of chatbot with telepsychology sessions.
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There is currently no definitive solution for tinnitus, the constant noise in the ears. However, studies have shown that cognitive behavioral therapy (CBT) can help manage their effects. However, face-to-face consultations require a large investment on the part of the patient. Authors have considered the use of a conversational agent, or “chatbot”, offering CBT in an interactive manner. This chatbot, acting as a virtual coach, could help patients and relieve their tinnitus. A study was conducted and the results were published in the journal Frontiers in Audiology and Otology.
What are the results of the study?
To evaluate this approach, a study was conducted with 30 adults suffering from tinnitus. Participants were divided into two groups to receive treatment for 8 weeks and were followed for 2 months. The first group used a mobile chatbot application (Tinnibot), while the second combined Tinnibot with telepsychology sessions (teleconsultation with a psychologist).
Several health indicators, such as the Tinnitus Functional Index (TFI) and questionnaires on hyperacusis, anxiety and mental health, were assessed before, after treatment, and at follow-up. Results showed significant improvement in both groups, with a trend toward greater improvement in those who received telepsychology.
This study suggests that online CBT may be effective in reducing tinnitus-related distress, as well as levels of anxiety and depression. The addition of telepsychology seems beneficial, but is not essential for the effectiveness of the treatment. The results indicate a significant improvement in symptoms in both groups and thus open new perspectives for the management of tinnitus.
